Review: Conrad Washington DC

Review: Conrad Washington DC

 

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One of the newest hotels in Washington DC at just a couple of months old, my wife and I got to experience this beautiful property courtesy of our AMEX free weekend night certificates.  Unfortunately, the American Express Hilton Honors Ascend Card no longer has this benefit on the cardmember anniversary. Now you have to spend $15,000 in a given year to get the free night and I don’t think it’s worth forgoing points with Chase or AMEX Platinum/Gold to pursue a free night with Hilton in most instances. Since my wife and I both have the AMEX Hilton Honors Ascend Card, we were able to combine our free nights into a weekend stay. The nightly rate for our room was $450 so we got $900 worth of value plus $50 credit towards dining for the cost of the annual fee that we paid for both cards ($95 per card).

Check-In

When you walk into the hotel, take the elevator to the third floor. There is no second floor and the third floor is where the check-in desk, lounge, restaurant, and lobby is located. Upon checking in, the receptionist verified our Hilton Gold status, courtesy of the AMEX card and upgraded us to a room on the 9th floor. We were given a choice between 1,000 Hilton points and a $50 dining credit. We took the dining credit (please don’t ever take the points in this scenario). The receptionist was kind enough to give us a mini-tour of the hotel, Estuary restaurant, and some of the amenities this hotel offers.

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The circular lamp changes color each hour

My first impression when walking in was that this hotel did not have many 90 degree angles. The architect made a concerted effort to make the interior as curvy as possible. The lobby was beautiful and since the hotel was only 45 days old when we stayed, it still had that brand new scent.

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Looking down from the 10th floor to the lobby below.

Hotel Room

Our room was on the 9th floor which gave us a nice view of New York Street down below. Keeping up with the theme, the room was curvy but spacious and very comfortable.

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Coffee and snacks

As an avid coffee drinker, I always appreciate when a hotel provides a Keurig type machine with pods. The coffee was complimentary per usual but the snacks were completely overpriced. If you need snacks, there is a CVS across the street where you can get the same offerings for 1/4 of the price.

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The bathroom provided two sinks and a separate blurred door to the toilet so two people can use the bathroom simultaneously while still having some semblance of privacy.

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The toiletries were Shanghai Tang and the scent was very nice. Not too overpowering but not too light either. The room also provided slippers, a safe, laundry bag, iron, and bathrobes.

Estuary and Estuary Bar

Estuary is the restaurant on the premises which is located on the 3rd floor. We went there for breakfast on Saturday morning and ordered a custom made omelet and buttermilk pancakes. Both were delicious, albeit smaller in portion than your typical brunch diner.

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The Estuary Bar area was spacious and seating was plentiful during the day time. If there is an event going on at the hotel, it’ll likely get packed during the evening going into the late night hours. ConradLounge

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3rd Floor Terrace and Rooftop Bar

Since the hotel was only 45 days old during our stay, the Rooftop Bar was not officially open to guests so I could only take pictures from behind the glass door. At this time, it’s likely open and running.  The 3rd-floor terrace was open for use.

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View from the Rooftop Bar
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The Terrace on the 3rd-floor

Fitness Center

The fitness center was one of the better ones I had seen at a hotel. Upon entering, guests are greeted with towels, earphones, and apples.

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There are multiple treadmills, elliptical machines, and stationary bikes
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If you’re into lifting, they have that covered as well.

Miscellaneous

Although I forgot to measure the internet speed, I had no issues with speed or Wi-Fi connectivity. If you are planning to park your car at the Conrad, the price of parking at their garage was $36 a day. I opted to use the Parkwhiz app and found a garage two blocks away which allowed me to park for $14. There is also metered parking on the street but it has a 3-hour time limit during business hours and it’s free overnight. One of the most appealing aspects of staying at Conrad DC is that the National Mall, White House, Capitol building, Smithsonian, and many other points of interest are only 10-15 minutes away by walking. I also want to acknowledge the receptionists on the 3rd floor who always gave us complimentary bottles of water whenever we walked by. The staff made an excellent stay that much better. We look forward to coming back in the future.

 

 

 

 

Travel Itinerary: 5 Days in Big Island Hawaii

Travel Itinerary: 5 Days in Big Island Hawaii

Big Island was the fourth Hawaiian Island my wife and I visited. This trip was also our first long distance trip with our 5-month-old son so there was a bit of uncertainty on how he would handle being in a plane for 8+ hours. Fortunately, he was very well behaved and this gave us a ton of confidence in doing future trips with him. During this trip to Hawaii, we did encounter a day of heavy rain and another day where the eastern half of the island had rain so we could not see certain points of interest. This forced us to cancel a couple of sights we had planned to see. However, there was a positive trade-off of being “stuck” on the resort and you will see why as you keep reading.

Day 1: Arrival

We arrived at Kona International Airport on the Big Island at around 3pm. Since we rented a car from Turo (you can read my review on Turo and our experience here), it was a matter of collecting our luggage and walking to the airport parking lot where our car was already waiting for us with the keys inside. The distance to Hilton Waikoloa Village from the airport was about 20 miles and a 30-minute drive. On the way to the resort, we stopped at a lookout point to take in the scenery. If you see a lookout point anywhere, just stop your car and enjoy the views.

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Vegetation growth on volcanic rock at a lookout point.  The Big Island is home to multiple volcanoes, some which are still very active.

Since sunset was around 6:15 pm and by the time we got situated it was already close to 5 pm, we spent the rest of the time on the resort to enjoy the sunset views.

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I’ll have a separate review on the Hilton Waikoloa Village but this was a wonderful property that was very kid-friendly.

 Day 2: Hawaii Volcanoes National Park and Stops Along the Way

On the second day, I drove from Waikoloa to Hawaii Volcanoes National Park while making a few stops in between. I downloaded the Gypsy App specific for Big Island and it guided me on where to make stops in between Waikoloa and Volcanoes National Park. It costs $9.99 and you do not need to have data for it to work. The most appealing aspect of this app is that the narrator gives you historical context with regards to culture and geology at various stopping points and why it might be worth stopping or skipping. The app serves as a very knowledgeable tour guide and I highly recommend using it for Big Island.

 

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The Gypsy App is available for each Hawaiian Island. I highly recommend it.

Places of Interest En Route To Volcanoes National Park

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A lava field lookout point on the way to Volcanoes National Park.
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This viewpoint is right off the side of the road.
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This is one of the places you should definitely stop by on the way to Volcanoes National Park.
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Punalu’u Black Sand Beach
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Sea turtles basking in the sun at Punalu’u Black Sand Beach.

Punalu’u Black Sand Beach Park was the last place I stopped prior to entering Hawaii Volcanoes National Park. There are a few other points of interest after this one such as South Point (southernmost point out of all the 50 states) and Papakolea Beach which is a green sand beach. Getting to the beach does require over 2 hours of hiking and I did not want to run out of daylight where I’d be hurrying at Volcanoes National Park. I skipped these two but if you find yourself leaving prior to sunrise from Kona or if you’re staying in Hilo, you’d have plenty of time to see both of these places.

Hawaii Volcanoes National Park

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VNPSign I’ve been asked if I bought my 5-month-old to this park and the answer is no. Since the steam vents emit sulfur dioxide and hydrogen sulfide gas, I did not want to expose my son to potential lung irritants. If you’re pregnant, have heart problems, asthma, or COPD, it’s probably best to avoid the steam vents at Hawaii Volcanoes National Park.

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One of the many steam vents that are found in the park.
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The Kilauea Caldera. You can either park at the visitors center and take a half mile hike to get here or you can just park on the road and walk a few hundred feet. I chose to do the hike so I would get to see most of the steam vents along the path.

There were some parts of the park that were still closed due to the eruptions from 2018. The lava tubes were also not accessible during this time. As you continue your drive through the park, I highly recommend taking Chain of Craters Road all the way down to to the coast. It’s about 20 miles from the caldera and drive is one of the best you will find in any of the 50 states. Pictures really don’t do it justice so I took a short video so you get a better idea.

You will also find plenty of amazing photo opportunities and other points of interest.

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One of the scenic viewpoints on Chain of Craters Road.
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Pu’u Loa Petroglyphs Field

Closer to the shore, you will find a sign for the Pu’u Loa Petroglyphs Field.  This area is considered sacred to the people of Hawaii and you will find many symbols and images that were carved into the hardened lava. It’s 1.4-mile round-trip hike and I highly recommend it. Further down the road, you will see cliffs that are made from lava. This is the newest land on the Big Island and it’s made when lava hits the water and solidifies into rock.

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Chain of Craters Road on the way back also has stunning views.

Day 3: Pololu Valley and Stops Along the Way

On this day, there was rain in the forecast after 2 pm so I made it a point to get this hike done as early as possible. The mornings also have cooler temperatures so it makes for a much more comfortable hike as it is. Pololu Valley is about a 45-minute drive from Waikoloa and about 1 hour and 15 minutes from Kona. You can just park your car on the road and enjoy the views from the look-out but if you really want to get the splendid views of the valley, you should do the hike. The hike down isn’t difficult but it can be slippery at times due to the frequent rainfall in the area. The hike going back up is moderately challenging and you will certainly need plenty of water and some granola bars.

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Pololu Lookout. If you decide not to do the hike, you still can’t go wrong with these views.
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Pololu Valley from the parking area
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The Black Sand Beach once you hike your way to the bottom.
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This is the view you hike down for.

 

Waimea Valley is nearby and also offers spectacular views. However, hiking there does require that you go on private property and that would be considered trespassing. You can also drive down there but you would definitely need an AWD or 4WD vehicle with some clearance.

Day 4: Whale Watching From Hilton Waikoloa Village (due to rain)

On this day, the plan was to go to Akaka Falls. If you are in Big Island, please make an attempt to visit Akaka Falls because it is beautiful from the many pictures and videos I have seen. Unfortunately, a lot of rain moved in and it basically spanned the entire island. But there was a silver lining.  As I’ve mentioned before, winter is humpback whale season in Hawaii. Mothers and calves are near the coasts of every Hawaiian island and this is the time when mothers teach their young on how to be whales. Since our resort was right on the shore, I took my camera and started filming the minute someone pointed out the whales in the distance. Then they started coming closer and closer.

Out of nowhere, the mother whale breached the water and I was lucky enough to have my camera recording. I do want to apologize for the grainy quality.

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Two humpback whales right off the shore of Hilton Waikoloa Village

Whales were seen 4 out of the 5 days we stayed at Hilton Waikoloa Village and it really made it fun and exciting for the kids who were also whale watching.

Day 5: Snorkeling in the Hilton Waikoloa Village Lagoon and visit to Kona

Day 5 was supposed to be a visit to either Akaka Falls or the green sand beach for the second day during our trip both those of places had rain in the forecast while our side of the island was bright and sunny. I used this time to go snorkeling.

 

 

This property does not have an ocean front beach due to the powerful waves and riptide currents that are common along the Big Island. It does have a lagoon with sand that functions as a beach and the lagoon is excellent for swimming and snorkeling. I saw plenty of colorful fish and several sea turtles, one which I was able to follow for almost two minutes.

Kona

For dinner, we were recommended Umekes Fishmarket Bar and Grill in Kona by the owner of the vehicle we rented from Turo. We ordered the Tempura Battered Fish & Chips and Cajun Style Ahi Fish Tacos. Both of the items we ordered were perfect.

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This concluded our trip to the Big Island in Hawaii. A popular question I get asked is among the four islands I have visited, which one is my favorite? I really can’t say I have one. Each island has its own unique charm and offers something different for everyone. The Big Island has a volcanic landscape that’s so vast, it can’t be seen anywhere else in Hawaii. It also has stunning valleys, excellent beaches, and a green sand beach that can’t be found on any other Hawaiian island. Since it is not as heavily trafficked by tourists, you get a better flavor of Hawaiian culture throughout the island. Big Island is also known for its coffee and macadamia nuts. If you have the time, you should visit a coffee or a macadamia nut farm.  But just like the other Hawaiian islands my wife and I have been fortunate to visit, the locals are wonderful. They are some of the nicest and friendliest people in the world. The physical beauty of the islands is certainly attractive and makes for great pictures but it’s the Hawaiian people and their hospitality that keeps us coming back. We look forward to coming back sometime in the near future. As always, thanks for reading.

Review: Conrad Maldives Rangali Island

Review: Conrad Maldives Rangali Island

Since there are several readers who have asked me about the Maldives and my accommodations during my stay there, I figured I would just do a proper review of the Conrad Maldives Rangali Island.  I have already made a post on the number of miles and points it took to book this trip and you can read about that here. The Maldives is one of the world’s premier beach destinations and there really isn’t any place like it. Crystal clear waters, an abundance of marine wildlife, and hospitality that is unparalleled regardless of the hotel you may choose. This particular Conrad is located on Rangali Island, an island that is part of the Alif Dhaal Atoll. The Maldives has 26 different atolls with some of them subdivided into two or three.

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The atolls of The Maldives.

Getting There

The only way to get to Rangali Island is via 45-minute seaplane flight on Transmaldivian Airways from the capital city of Male. The distance between the two islands is about 59 miles or 95 km.

Since my wife and I booked with Conrad,  our experience actually started upon landing at Velana International Airport in Male. The Conrad staff guided us to an exclusive Conrad Lounge as we waited for our seaplane to arrive. It’s very rare for a hotel to have a branded airport lounge and this was our first time experiencing one. The lounge was very spacious, had a decent selection of food and drinks, and was clean and well maintained. It also offered free Wi-Fi and couches that could be used as beds. It was much better than most airport lounges we’ve visited.

About 45 minutes later, our seaplane arrived and it was time to take the much-anticipated flight to Rangali Island.

Seaplane

 

I apologize for taking this video vertically.  The plane seats around 15 people and flies at an altitude of about 5,000 feet. You get some amazing views of the other atolls and islands on your way. It’s a loud flight due to the propellers but it was much smoother than I anticipated. Once we arrived, we boarded a golf cart that took us to our villa. The staff gave us a tour of the villa, the amenities, and explained to us in detail the services that they offer. We also found a complimentary bottle of sparkling grape juice and a fruit basket that had been left for us. You can see the video of our villa below.

 Retreat Water Villa (Overwater Villa)

Sorry again for the vertical video. Snapchat and Instagram have basically programmed me to do it this way.

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The stairs lead you straight into the water. I’d say the depth is around 7 feet.

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The path to the beach area
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Jacuzzi with a view
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Shower area
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Private spa room

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The various colors of the jacuzzi at night. 
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Majestic sunsets are the norm in the Maldives

As a Hilton Gold member, Conrad upgraded us from a water villa to a retreat water villa. The retreat water villa came with our own jacuzzi and also had a more private feel since the neighboring villas were several hundred feet away.  The villa itself was incredible. This property has won numerous awards including the best luxury resort in the world.  Each villa also included a private spa room with two massage tables. We didn’t use this service since all we wanted to do was be outside and soak in the sun. Each villa also has stairs which take you right into the water. I would estimate the depth to be around 7 feet right at the villas so if you don’t know how to swim, you might want to keep that in mind. It gets much shallower once you’re near the beach.

Dining

As Hilton Gold members, we were entitled to free breakfast, free afternoon tea at Mandhoo Spa Restaurant, and free cocktails/mocktails between 5-6pm. The breakfast had a large variety of options and I had something different every day. The afternoon tea at Mandhoo was more like a lunch since they also had sandwiches.  Purchasing meals at this property was quite pricey. I mean it is a Conrad Hotel after all.  To minimize meal costs, we would have breakfast at the latest possible time, around 10:30 am and then have the complimentary tea and lunch at Mandhoo Spa Restaurant at 4:30. Since this was pretty darn close to dinner time, we only utilized the Atoll Market for dinner once. Dinner can easily run past $120 a person so if that matters, it is something to beware of.   Conrad Maldives is also home to the Ithaa Undersea Restaurant. Unfortunately, all the daytime slots were reserved during our visit there and there was no point in making a reservation during the evening hours since you couldn’t see the marine wildlife.

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Mandhoo Restaurant
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Pastries, cookies, and tarts
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The roast beef sandwich and the fruit tart were delicious.
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A wide variety of teas
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You can help yourself to as many sandwiches you want

Other Areas of Conrad Maldives

This property actually has a total of three islands. Two of them (Rangali and Rangalifinolhu) are used to for guests and a third is used only for employees. To get from one island to another, we just called the front desk and they sent a golf cart which got us from place to place. You can certainly walk the distance if you wanted to but it would take a solid 25-30 minutes. You will save a ton of time by using the gold cart below.

I didn’t measure the Wi-Fi speed in the villa but it was pretty fast and I had no issues with connectivity. They also have a fantastic business center within a lounge on the second floor in case you needed one. I only used it for a few minutes to print out some documents but it had everything you needed. If you’re a Mac person, they had those as well. Great job Conrad!

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Lounge on the second floor
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Business center within the lounge

People have often asked what we did after sunset. We made it a point to go sleep by 8pm every day. Sunset was at 6:20pm so we woke up right at sunrise, around 6am, and made the most of our day. If you’re in a place like the Maldives, I’d strongly recommend waking up early and not sleeping in.  As far as activities, you can do excursions such as swimming with whale sharks or go scuba diving and jet skiing. If you’re used to paying a certain price for those activities, you will be paying double and triple that over here. Seeing the exorbitant costs, I just preferred to snorkel at the reef right off the island and swim in the waters right near my villa. If only they allowed to book excursions with miles. This Conrad also has two infinity pools, one on each island and all guests are allowed to use either. I took full advantage of that as well.

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The beach area at Rangali island. Both islands have beaches
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Infinity Pool 2. The Dhoni ferry in the background is another way to get from one island to another.
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The seaplane platform which is also used to connect Rangali Island to Rangalifinolhu Island. It’s beautifully lit in the evening

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When I made this reservation, I informed them that my wife’s birthday would be on the second day of our stay there. They remembered and when we entered our room after breakfast during the second day, housekeeping left a nice little gesture.

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They also surprised her with a delicious cake during dinner
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Night time was perfect for the jacuzzi

Final Thoughts

To sum it all up, fantastic resort, pristine beaches, excellent food, excellent service, super friendly and helpful staff, and an experience that I hope I’m able to be a part of again in the future. If you do decide to book at Conrad Rangali Island, having the AMEX Hilton Surpass card or the AMEX Platinum card and the Gold status that comes along with it will take you a long way. I estimated that I got over $700 in value just by having the card.

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View of the Conrad Rangali Island from the seaplane

Some of you have asked if you could take a speedboat rather than the seaplane to Rangali Island. From my understanding, the only way to get there is by seaplane. It’s way overpriced for what amounts to a 30-minute plane ride and unfortunately, if you don’t have miles that can be redeemed for cash (Chase Ultimate Rewards or AMEX Membership points), there really is no way around it. Transmaldivian Airways has a monopoly on this route so it probably won’t change anytime soon.  If the seaplane cost is a turnoff, keep in mind there are plenty of excellent hotels that only require a seaboat transfer from Male. The cost for that isn’t cheap either but it’ll save you about $500 for two people.

 

Credit Card Review: American Express Platinum

Credit Card Review: American Express Platinum

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The AMEX Platinum currently has a 60k membership points bonus if you spend $5k within the first 3 months of opening the account. This card also has a steep annual fee of $550 (not waived the first year) so it’s not for everyone. The 60k points could easily net you $1,200 worth of travel and cover your annual fee for 2 years if you didn’t derive any other benefit the card offers. AMEX membership points can be transferred to a multitude of airlines and hotels.  I received an upgrade offer from AMEX a few months back that offered 60k points and I jumped on it. I still rate the Chase Sapphire Reserve as the best among the premium credit cards. However, the  AMEX Platinum might actually be of greater value for some of you. Here are some of the benefits you can get with the AMEX Platinum:

1) 60k bonus points after spending $5k over the first 3 months

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AMEX Membership Rewards points have a lot of value because of the multitude of airlines and hotels they have as transfer partners. Among the airline partners: Delta, Etihad, Emirates, Singapore, British Airways, Iberia, Air France/KLM (via Flying Blue), etc. Hotel transfer partners include Starwood, Hilton, and Choice hotels.

 

2) Credit for Global Entry or TSA Pre-check

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AMEX will reimburse you the $100 fee for Global Entry or $85 for TSA pre-check. If you are in a major metro area, Global Entry is the way to go since it automatically gives you TSA pre-check. I’ve had TSA pre-check for about a year now and saves you from the inconvenience of taking off your shoes, removing your laptop/electronics from your carry, and going through X-ray machines.  Plain and simple, it saves a lot of time. Both of them are good for 5 years.

 

3.  $200 in annual airline fee credits

For this benefit, you have to select a particular airline and you would get reimbursed for incidental fees such as checked bag fees, in-flight internet, and in-flight food purchases. It’s not nearly as valuable as Chase Sapphire Reserve’s $300 travel credit, which covers everything from airfare, hotels, tolls, parking fees, etc. However, there is a way to get around this if you desire credit towards airfare instead. If you use this card to purchase $200 worth of American Airlines gift cards from AA.com, AMEX will treat it as an incidental purchase and credit you back the $200. Here is a screen shot below:

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It only took two days for them to reimburse me and I was able to put the gift cards to use a month later. I don’t think this trick works for any other airline. This was far more beneficial in my opinion since I don’t end up checking-in $200 worth of bags in any given year.

 

4. $200 Uber credit annually

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This is a really nice perk that can really help offset the annual fee for those who find themselves using Uber on a regular basis. AMEX gives you $15 Uber credit for each month and in December, they give you an extra $20. Just link the AMEX card with your Uber account and use that as the method of payment.

 

5. Complimentary Boingo Hotspot

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We still live in a world where many airports still don’t offer complimentary wifi access for more than a half hour.  If you don’t find yourself transiting through one of these airports often, this perk may not be a huge deal. However, if you’re frequently traveling or connecting through airports such as Chicago’s O’Hare and Midway, NYC’s LaGuardia, JFK, and Newark, or LAX in Los Angeles, this might be of great value. These airports offer complimentary low speed wifi for 30-45 minutes. By the time your website is done loading, you have half the time left. This perk allows you to have complimentary access to Boingo’s higher speed internet, which would usually costs $7.95 per use.

 

6. Complimentary Access to AMEX Centurion Lounge

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If you are a traveler that routinely transits through New York’s LaGuardia, Seattle-Tacoma, Miami, Dallas (DFW), Houston (Bush Intercontinental), San Francisco, Las Vegas, or Philadelphia, having Centurion lounge access is an awesome perk to have. You get complimentary drinks, snacks, meals, massages (DFW), really high speed wifi, and a place where you can unwind between flights or just get some work done. You can also bring two guests free of charge. To get an idea of what the Centurion Lounge is like, you can read my review of the lounges at LaGuardia and Dallas-Fort Worth right here and here.

 

7. Complimentary Access to Priority Pass Lounges

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Here is another valuable perk to have if you find yourself at airports that have lounges that are part of Priority Pass.  Priority Pass has over 1,000 lounges at airports all over the world. There are even restaurants such as Timberline’s Steak and Grille (Denver International Airport) that are a part of Priority Pass. At Timberline’s, each guest gets $28 worth of credit towards food. So you and two guests can actually get $84 off an entire check.

 

8. Complimentary Access to Delta Sky Club (When Flying on Delta)

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If you fly on Delta frequently,  add this to the list of perks that comes with the Platinum Card. You would have access to Delta Sky Club lounges from coast to coast. Just show them your boarding pass and AMEX Platinum card and you’re in.

 

        9. Gold Status for Hilton and Starwood Hotels

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If you play your hand right, this benefit can cover the entire cost of an annual fee and then some. Having Hilton Gold status makes you eligible for free upgrades at any Hilton Hotel. You also get complimentary breakfast and high speed WiFi.  A couple of months back, my wife and I took a trip to Maldives and stayed at the Conrad in Rangali Island. Hilton gave us a complimentary upgrade from a water villa to a retreat water villa during our 4 nights there. The value of our upgrade was over $500. This doesn’t even include the complimentary breakfast, lunch, and mocktails we enjoyed as Hilton Gold members.  Add that to the value of the upgrade and we derived well over $700 worth of value simply by having Hilton Gold status.  I haven’t put the status to use at any Starwood hotels just yet, but I’ll keep you posted if I do.

 

10. Earn 5X Membership Rewards Points on Flights Booked Directly with Airlines or via AMEX Travel

This is the highest earning credit card for booking flights. You also earn 5X the points for booking a hotel through AMEX Travel. For the flights, you can’t book it via Expedia, Priceline, Orbitz, or any other third party site. For the hotels, it has to be booked via AMEX travel.  I’m really hoping in the future they just give you the 5X for all travel related purchases. Chase Sapphire Reserve gives you 3X Ultimate Reward points on anything travel related. It doesn’t matter if you booked on Expedia or directly from the hotel/airline.

 

 

 

If you are going to apply for the the card, do it during a time when you know you’ll be spending $5k over 3 months. Due to its exorbitant annual fee, this card isn’t a long term keeper for a leisure traveler who only travels once or twice a year or an individual who doesn’t travel for work. If you find yourself in a scenario where you can derive the benefits and perks routinely, this card can be extremely rewarding.