Review: United Club Chicago O’Hare International Airport B5

On a very recent flight from Chicago to Albany, I had the opportunity to visit the United Club in Terminal 1 near gate B5. Special thanks to my mom for giving me her United Club pass and allowing me access. And speaking of United Club Lounges at ORD, I’ve crossed three of them off the list and have one more to go after completing my stay at this one. This particular lounge is located at Concourse B which means you don’t have to go through the underground tunnel in Terminal 1 to get here. If you saw my last review for the United Club Lounge near B18, the same rules apply to this lounge.

 

Entrance

Entrance

This lounge is located near gate B5 and B6. Once you have cleared security, take a left. The agents at the front desk will scan your one-day pass and boarding pass or just your boarding pass if you’re flying international business class or first class on a United Airlines or Star Alliance partner flight. If you have the United Club credit card, you have complimentary access as part of your card benefits.

Escalator.JPG

The escalator will take you to the main seating area

Food

Food3beanSalad

Three-bean salad and Mediterranean salad

I wasn’t expecting a whole lot in the food department because that’s not what United does well at their Club Lounges. They don’t really offer the hot meals you would find at Centurion Lounge and certainly not the variety you would find at their upscale Polaris Lounge. This lounge had a variety of cheeses, veggies, three bean salad, and a Mediterranean style salad. The cheese was okay at best and the three-bean salad was average. They also had hot broccoli-cheddar soup that was delicious. But let’s be honest, it’s really hard to mess up broccoli-cheddar soup. If they had done that, food should be canceled at their Club Lounges.

FoodCheeseVeggies

Variety of cheeses but no crackers. Come on United.

Food

The brownies were fresh and tasted pretty good

IMG_2967

If you wanted snacks, they had a decent variety of salty and sweet.

Soup

Broccoli-cheddar soup. This was good.

CokeMachine

This touch-screen Coca-Cola machine was one of my favorite things about this lounge.

EspressoMachine

Their espresso machine served a variety of caffeinated or decaf beverages from lattes to cappuccinos.

Seating

MainSeatingArea2

When you go up the escalators, this is the main seating area you will come across.

SeatingAreaAs far as United Club Lounges at ORD go, this may be the largest of all. There is no shortage of seats and they have a variety of seating options. SeatingArea2Almost every seat at the lounge as access to a plug outletSideSeatingAreaThis was my favorite seating area. Not too bright and facing towards the TV (not pictured) in the bar area.

DiningArea2

Seating area near the bar

DiningArea

Open seating area in the middle of the lounge

BarArea

Bar 

It is important to note that I visited the lounge at about 7:30 pm on a Sunday and it was about 40% full. On a weekday during peak business hours, it’s entirely possible that the lounge may be near capacity.

Miscellaneous

Bathroom

The bathrooms were super clean and United does put in an effort to keep it that way.

WiFI

The Wi-Fi speed was awesome. I mean this might be the most appealing aspect of the lounge, particularly for business travelers. Video conferencing would be seamless and if you wanted to stream Netflix or music, you’ll have a really easy time doing it. This lounge is certainly better than the United Club near B18 and very much on par with the United Club in Terminal 2. Just like that lounge, this one has the potential to be very good. It’s spacious, has excellent internet connectivity, clean bathrooms, excellent coffee, and decent snacks. The only thing holding it back is the lack of hot meals and sandwiches. It’s not worth the $59 you’d have to pay for the one-day pass but if you have the pass that comes complimentary with the Chase United Explorer credit card, you’d rather be here than the waiting area near the gate. I’d rate this lounge a 4/5.

Review: United Club Chicago O’Hare International Airport- Terminal 1 Gate B18

On a recent trip from Chicago, my wife and I decided to visit the United Club after the Polaris Lounge shut its doors at 9pm. Our flight was scheduled to depart at 10:45pm so we still had well over an hour to spare. Fortunately, the United Club at Terminal 1 near gate B18 was open until 10pm. United has four United Club lounges at O’Hare, in addition to the Polaris Lounge. I had visited the United Club Lounge in Terminal 2 several months ago and you can read about that here. Just keep in mind that this lounge, just like every other United Club Lounge, is not a Priority Pass lounge.

Entrance

If you have an international premium cabin ticket on United or its Star Alliance partners or transcontinental premium cabin ticket, you will have access to the lounge. If you have a day-pass that is offered with the Chase United MileagePlus Explorer card, you will also be able to enter the lounge. Each person must have their own pass. You can also purchase a day-pass for $59 but I would strongly recommend not doing that.  At peak times, United does reserve the right to turn away day-pass users. Since United does have four of these lounges, you wouldn’t expect crowding to be an issue at O’Hare. Given how crowded the main seating area was at 9pm, it’s entirely possible that capacity issues may arise during peak hours. Just keep in mind, this lounge just like every other United Club Lounge is not a Priority Pass lounge.

UClubEntrance

Located near Gate B18 in Terminal 1

Upon entering, the receptionist scanned our boarding pass and welcomed us into the lounge.

IMG_1612

We were not in any mood to eat since we both had the full dining experience at the Polaris Lounge. Nonetheless, I checked out the offerings for the sake of the review.

Food

UClubBuffetArea

Even though I had no intention of eating, the buffet and food options at this lounge were very underwhelming, both in terms of quality and quantity.

UClubBuffetSalad

The options available were more like snacking options rather than a buffet. The salad did not look appetizing and I probably would not have eaten it even if I was hungry.

UClubBuffet

The cheese looked a bit more appetizing but again, I was full from having dinner just an hour earlier so I didn’t bother helping myself. 

UClubBrownies

The brownie might have been the most appetizing snack that was offered at the lounge

UClubEspressoMachine

The espresso machine offered all types of drinks including lattes, mochas, and cappuccinos. 

I did have the latte from the espresso machine and that was surprisingly good. I do confess that my main purpose in caffeinating myself was to induce hunger for the business class dinner on the Lufthansa flight. The fact that the latte tasted good just happened to be a bonus.

Seating

UClubBarArea

The bar area of the lounge had plenty of seats available. It may not be the case during peak hours. UClubLounge

UClubSeatingArea

The lounge has an “L” shape and the main seating area was quite crowded for 9pm. The seats were very comfortable and plug outlets were available on the side of the center table. I can only imagine how crowded this lounge would get during peak hours.

BarArea

Bar

 

Wifi

Wi-Fi speeds were pretty good and this is important for business travelers that need internet connectivity. Overall, this lounge was unimpressive and I’d have to say it was a notch lower than most Priority Pass lounges I have visited.  This lounge does not offer showers, does not have a ton of space, and offers subpar buffet options. I’d rate this lounge a 2.7/5. If you’re departing from a gate near B18 and you have no desire to walk to another United Club Lounge, I guess this is your only option. The United Club Lounge in Terminal 2 is far more spacious and has a much better ambiance. If you have the time, you should walk over to Terminal 2 and enjoy that one instead. And please don’t purchase a $59 day-pass for the sake of visiting THIS lounge. It’s not worth it.

Review: Polaris Lounge Chicago O’Hare International Airport

As a traveler who doesn’t frequently travel business class or first class, I usually visit Priority Pass or Centurion Lounges by AMEX if I have the opportunity since neither require a premium cabin ticket. Don’t get me wrong, AMEX has some fantastic Centurion Lounges within their network, particularly from what I experienced in Dallas and Miami. Priority Pass also has excellent lounges within its network but most of the higher rated lounges are situated in Europe and Asia. Up until the opening of the Polaris Lounge in Chicago, the U.S. simply did not have a product that could compete with the business class lounges of Qatar Airlines, Etihad, Emirates, Cathay Pacific, Singapore Airlines, etc. United has expanded this product to San Francisco, Newark, and Houston. Polaris Lounges are considered the best airport lounges in the U.S. by many travel experts and bloggers. To get into the lounge, you need to have a business class or first class ticket on United Airlines or any of its Star Alliance partners (Turkish, ANA, Lufthansa, Singapore, etc.) In addition, you must be on an international long-haul flight that departs from Chicago O’Hare (or SFO, EWR, and HOU to access Polaris Lounge in those cities). This means a premium cabin flight to Canada, Mexico, Caribbean, or Central America will not get you into the lounge. If you have a first class or business class ticket to London and you are connecting in Newark, you won’t have access in Chicago but you would in Newark.  Chicago would need to be your point of international departure to have access to the Polaris lounge at O’Hare. I booked a business class ticket on Lufthansa to Lisbon, Portugal using United miles and thus had access to Polaris Lounge along with my wife. It’s not often that a place that’s been hyped up so much manages to live up to the lofty expectations. In this case, it not only lived up to it but exceeded it. My wife and I arrived at the lounge 5 hours prior to departure so we could experience just about every facet of what it had to offer.

     Location and Entrance

Polaris Lounge is located in the C concourse of Terminal 1 at O’Hare. This is NOT the international terminal. However, United has their hub at Terminal 1 so all United International flights and Star Alliance partners ANA and Lufthansa (except LH437 to Munich which departs from Terminal 5) depart from Terminal 1. If you are flying on another Star Alliance partner in a premium cabin (Swiss, Turkish, EVA, etc), you need to walk over to Terminal 3 and take the Terminal Transfer Bus (TTB) to Terminal 5. This allows you to bypass another security check. Getting back to the Polaris Lounge, once you clear security at Terminal 1, take the escalators down to a tunnel which has quirky rainbow lighting and automated people movers. When you reach the end of the tunnel, go up the escalator and the Polaris Lounge is located on the left near gate C17. If your flight departs from the B concourse, you’ll have to make the 5-minute walk under the tunnel to get the C concourse. Since the lounge is located air-side after security, you don’t have to worry about budgeting time to get through security and to your gate. Once you enter, the receptionist will scan your boarding pass and you’re on your way.

PolarisEntrance2

 

PolarisLobby

The Polaris themed light fixture in the lobby was a great touch

PolarisLobby2

View of the front disk from the corridor

                        Polaris Lounge – Seating

One of the best attributes is the amount of seating this lounge offers. Since United only grants access to international travelers flying on a long-haul flight, this lounge will never have to worry about crowding issues. When my wife and I were there, I’d say the lounge was only about 1/3 full and never got any higher than that.

Polaris General Seating Area

Not a single person in this area of the lounge.

PolarisGeneralSeatingPolarisGeneralSeating2PolarisPersonalSeating

 

As you can see in the pictures, absolutely no shortage of seats. United did a nice job with the variety of seats and lighting that is offered. If you prefer a darker environment, they have that. And if you want a lot of natural light or like to watch planes take-off and land, they have optimal seating for that as well

Polaris777view

This was my favorite seat.  Near the window and watching various jets take off and land.

PolarisSingleBooth

I was a big fan of these personal work areas that provided privacy but didn’t make you feel confined to a closed space. Excellent touch, United.

PolarisSeating

                          Polaris Lounge- Buffet

This was one of my favorite aspects of visiting the lounge. If you’re going to visit any Polaris Lounge, please come hungry.  And pace yourselves. Their selection was the best I had ever seen at a U.S. lounge. And this was only the self-serve buffet!

PolarisMedSalad

PolarisMozarella

Stacked caprese salad with fresh mozzarella. This was delicious

PolarisPotPiePolarisSalmonTart

PolarisSalmonTeriyaki

The salmon teriyaki was excellent. Never had it before.

PolarisShrimpPasta

The shrimp baked pasta was also delicious. At this point, I had to keep it to a few bites if I wanted to experience the sit-down dining

PolarisCakesPolarisCookies

PolarisPastries

Eating any of the desserts meant there would be no hope for further food consumption. It was a tough mental battle but I willed myself into avoiding any of the pastries and desserts.

PolarisMiniBar

The minibar was stocked and had just about anything you’d want.

PolarisInfusedWater2

Fruit infused water

                    Polaris Lounge – Full-Service Dining

This is another aspect of the lounge that differentiates it from other lounges. It has a full-service dining option that allows you to pick from a menu and have your meal made to order. PolarisMenuPolarisMenu2

Since my wife and I were there during the dinner hours, we chose to share a cheese tortellini and have our own ice cream. PolarisDiningPastaPolarisicecreamThe tortellini was amazing and the ice cream was great as well. I really wish I didn’t sample as much from the buffet prior to dining but lesson learned for next time. Please don’t make this same mistake. Just a reminder that even though the dining is complimentary, remember to tip the waitress/waiter. They really go above and beyond at Polaris Lounge and help make the experience what it is.

        Polaris Lounge – Bedroom and Shower

This lounge has 4 dedicated bedrooms if you want to catch a snooze prior to your flight. Linen from Saks 5th Avenue is provided for your comfort. None of the rooms were occupied during my time at the lounge and the rooms have a 3-hour limit if there is a queue.

PolarisBedroomPolarisShower

PolarisVanity2

PolarisStarCorridor

The corridor that leads to the bathrooms. This is separate from the shower rooms which are found behind the buffet area. The Polaris themed lighting on the ceiling going down the corridor was a great touch by United.

The shower area and bathroom were all well maintained and the receptionist was kind enough to give me a tour.

                     Polaris Lounge – Bar and Buffet Area

PolarisBarArea

The bar area was relatively empty and United did a great job with the blue ambiance.

PolarisBar2

PolarisBuffetArea2

The buffet area was very elegant. Synced perfectly with the type of dishes that were being offered.

                         Polaris Lounge – Conclusion

As I mentioned above, this lounge exceeded my expectations and I had some very high expectations going in. Even though I forgot to measure the wifi speed, I can assure you it was very fast when I was connected through my cell phone. This lounge has it all-excellent dining, comfortable sleeping rooms, spacious shower rooms, a variety of seating areas, fast internet connectivity, a vibrant bar area, and more. The Polaris brand of lounges is the standard for U.S. lounges and I hope I have the opportunity to visit one again in the near future. This lounge gets a 5/5 rating.

Review: The Lounge Boston Logan International Airport

During a recent trip from NYC to Chicago, we had a layover in Boston so we decided to stop by The Lounge at Logan International Airport. It was rather convenient since we were going to depart from Terminal C and that is also the same terminal where The Lounge is situated. This lounge is part of the Priority Pass network but also serves as a business class lounge for Aer Lingus and TAP Portugal as they both depart from Terminal C. I didn’t have any issues getting in since it wasn’t full but I have heard of incidents where Priority Pass cardholders were denied access when The Lounge expected a large influx of business class travelers flying on Aer Lingus or TAP Portugal. Since it is the only lounge in Terminal C, hours between 4pm-8pm are no sure thing for Priority Pass card holders.

FrontEntrance

Receptionist Desk at The Lounge

Upon entering, I showed my Priority Pass card and the receptionist scanned it and told my wife and I that we were good to go. The lounge was 3/4 full and filling up when we entered. Not surprising considering that we got there on a Friday at 6pm.

If you’re a business traveler that needs a plug outlet, I highly recommend going all the way to the back of the lounge. They have outlets there and a semi-partition that will give you some privacy.

Once we got situated, I went to see the food offerings. I wasn’t really hungry but for the sake of the review, I helped myself to small portions of a few things. They had pasta salad, hummus with pita, veggie sandwich which consisted of cream cheese and cucumbers, vegetables, salad, soup (clam chowder), and snacks. The pasta salad was ok but nothing special. The hummus was decent and might have been the best item they had out there. The veggie sandwich was simple but surprisingly not terrible. I didn’t have the turkey sandwich so the jury is out on that. Seems like their benchmark was to be just good enough to not be bad (does that make sense?).  The refrigerator had no shortage of cold drinks though. That was a big plus.

I don’t partake in drinking alcohol but for those of you who do, the bar looked like it was stocked pretty well.

BarArea

Bar area

My biggest gripe during my time here was the lack of dedicated WiFi for this lounge. You are forced to use Logan’s public WiFi and the speed was painfully slow. It’s certainly not business traveler friendly. The bathrooms were clean so that was a nice plus.  I would rate this place a 3.2/5. If you happen to be in Terminal C, being at this lounge would still beat sitting in the gate area. However, if you’re departing from a different terminal, I would not recommend making a trip to Terminal C just for the sake of visiting this lounge.

Lounge Review: Centurion Lounge Miami International Airport

Prior to my flight to Buenos Aires Argentina, I had some free time at Miami International Airport. I heard many great things about the Centurion Lounge at MIA so as an AMEX Platinum card holder, I figured I might as well give it a visit.

CenturionEntrance.jpg

 

This lounge can be found on the fourth floor of the north terminal near gate D12.  If you have been to the Centurion Lounge in Dallas, this one offers some of the same services and amenities. It’s roomy and there is plenty of space available. First thing I did (like I do at every lounge), I surveyed the food offerings.  Since there were many people in front of me and behind me, I didn’t want to act like a first timer and take pics (I’m really sorry). But the offerings were lamb, Indian style chickpeas or chole, salad, brown rice, and apple crumble for the dessert. I sampled everything but the lamb and found everything to be delicious. Again, I wish I took pictures and perhaps next time I won’t care whether people are around me. The espresso machine had various offerings such as latte, cappuccino, espresso, etc.

 

CenturionEspressoMachine

If you are more of a tea person, they had you covered as well

CenturionTea

As I mentioned above, there is plenty of seating available. Many of them give you access to USB and plug outlets. The cushioned seats are very comfortable if you need to stay there for a few hours.

CenturionGreenCouches

 

If you want to sit near a window and airplane watch, plenty of room for that as well.

 

CenturionCorridor

 

Shower availability is really convenient for those who have arrived from a far away destination and want to freshen up before a connection onward.

 

CenturionShower

 

You can even get a manicure and pedicure done in the lounge

CenturionManicure

 

I love the family room aspect of the lounge. Keeps the kids busy while the adults can adult.  I wish more lounges would do this.

CenturionfamilyRoom

 

This was my one major issue with this lounge. The internet speed is unacceptable for a brand that touts itself as business friendly. Those are some dial-up caliber speeds that I encountered and in my two hours spent at the lounge, the speed only got worse.

 

CenturionSpeedTest

 

Overall, I’d rate this lounge a 4/5. It has just about all the comfort, food offerings, and amenities you would need in a lounge. It gets knocked down a point due to poor WiFi connectivity. If that issue is addressed, this lounge would be a perfect 5. Fix it American Express!

Review: Art & Lounge Newark Liberty International Airport

IMG-8712

Prior to a recent flight from Newark to Chicago, my wife and I had a two hour layover at EWR. Since we had a 3 hour drive without any lunch from Upstate NY, I thought we might have to settle for overpriced airport food. Fortunately for us, we found Art & Lounge in Terminal B, a lounge that was part of the Priority Pass network. As a Chase Sapphire Reserve holder, Priority Pass allows me and one guest (some cases two) complimentary access to their vast network of lounges.

Art & Lounge is located prior to security at Terminal B. You can get there via the Air Train from Terminal A or C but if you have already cleared security, you will be required to clear it again when you head back.

 

IMG-8729

Entrance

 

Once you’re in, the staff at the front desk will verify your boarding pass and swipe your Priority Pass card. I was starving and went straight to the buffet area to check out what they were serving for dinner….

IMG-8713

Grilled tilapia, baked potatoes, pizza, and steamed vegetables

 

IMG-8714

Bowtie pasta

 

 

IMG-8721

Oatmeal and shortbread cookies

 

IMG-8722

Orange and apple juice at the bar area

The food served at this lounge was very good. The pasta was excellent, the grilled tilapia was fresh, and the steamed veggies and baked potatoes were all on point. I got there just as they were putting out the food. Had I got there two hours later, it’s entirely possible this review is different.  Let’s move on to the other areas of the lounge…..

 

IMG-8711

This is one of the common areas where my wife and I decided to get situated. The TV is on via a projector and just about every seat has an outlet to plug in electronics. If you want to read one of the many books they have on the shelf, you can do that as well.  The lounge itself is not big and when we got there, it was roughly half filled.  I can imagine this place being quite packed during peak travel times.

 

IMG-8717

The adjacent room had plenty of available space

 

IMG-8727

The first common area was mostly filled when we entered.

 

The one noticeable flaw this lounge had was the WiFi speed. It was dial-up level and business travelers that need to be connected won’t be able to survive on 0.59 Mbps.

 

IMG-8719

 

I’d rate this lounge a 3.8/5

Good food, good vibe, and comfortable if you can find space. The super slow WiFi speeds and its location pre-security are minor flaws. In case you are wondering, I was able to take the Air Train from Terminal B to C and clear security all within 10 minutes.  I do have TSA pre-check and for those of you who don’t, I’d probably leave the lounge 35-40 minutes prior to boarding.

 

Lounge Review: United Club O’Hare Terminal 2

IMG-8546

 

On my way back to Albany, NY, I had about an hour and change of free time at O’Hare International Airport. As a United Explorer credit card holder, United gives me two complimentary passes to the United Club lounge every year during my cardmember anniversary. Without the passes, I’d have to pay $50 out of pocket for a day pass. In essence, the two United Club passes make up for the $95 annual fee even if I never used any other benefit from the card. So I figured I’d give it a shot.

 

IMG-8529

The United Club lounge in Terminal 2 is located in the F concourse. Once you enter the lounge, the staff at the front desk will take your pass, verify your boarding pass, and direct you to the escalators that lead to the concierge. There are many factors that I’ll look at when evaluating any airline lounge. The most heavily weighted factor in determining how I’ll rate a lounge is food. If the food is good, it can make up for shortcomings in many other areas. It happened to be breakfast time so off I went to check out the offerings……

IMG-8536

 

As you can see from the pictures, cantaloupes, honeydew melon, grapes, yogurt, and oatmeal.

IMG-8537

Bagels, white bread, and whole wheat bread with cream cheese, butter, and strawberry jam or grape jelly.  The fresh fruit was pretty good. The bagels? dry with the texture of sandpaper. They also had an espresso machine (not pictured) which gave you a few different choices of latte’s, cappuccino, hot chocolate, and mocha. I had the latte and it was pretty decent. There was also orange juice and watermelon infused water. In terms of the food selection, it was nothing special and certainly nothing that was memorable. So let’s move on to other areas of the lounge…..

IMG-8534

 

The common areas were very spacious and the decor was pretty nice. The lounge was clean, perfectly lit, and didn’t suffer from overcrowding that routinely plagues the United Club lounge in terminal 1.

 

IMG-8532.jpg

 

There is an abundance of power outlets and it seems that just about every seat has access to one. This is certainly not the case at the United Club lounges in Terminal 1 so good for United in addressing that here.

 

IMG-8539

 

The bar area was quiet at 8am as expected.  Very spacious, clean, and an appealing ambiance.

 

IMG-8541

 

This lounge also had free wifi with very good speeds. Perfect place to get work done if you have a layover or you’re there a bit early and have time to kill.

IMG-8538

 

I really want to like this lounge more than I do. It was comfortable, clean, spacious, great ambiance, not overcrowded, great wifi speeds, and had a very friendly staff. But the food was mediocre at best. And even that’s putting it kindly. I can’t justify or recommend paying $50 for a 1-day pass if the best thing they have going for them is great coffee and wifi. The only way I’d ever return is on a complimentary pass or if I booked an award ticket on business class and complimentary access came with it. On a scale of 1-5 with 5 being the best, I’d rate it a 3.2. If the food is ever on par with AMEX Centurion lounges, it would easily be a 4.5 or higher.

It is important to note that these passes do not work at United’s Polaris Lounge in Terminal 1 or any of the Polaris lounges that are due to open at Newark, San Francisco, Houston, D.C., Los Angeles (LAX), Hong Kong, Tokyo (Narita), and London (Heathrow) over the next year. For those lounges, you need to have a business class or first class ticket on a long-haul international flight. I’ve heard a lot of great things about that product and if I’m ever fortunate to experience it, I’ll share my review here.

Review: Centurion Lounge at Dallas Fort-Worth International Airport

CenturionDFW1

Entrance to Centurion Lounge at DFW

As far as U.S. airport lounges go, I have yet to visit one that offers the amenities, space, comfort, and service as the Centurion Lounge at DFW.  This is one of the seven Centurion Lounge locations in the U.S. (soon to be eight when Philadelphia opens theirs in the coming weeks).  You can gain complimentary access for yourself and two guests to any Centurion Lounge with the American Express Platinum Card. I was able to bring my brother along with me for no extra charge. Without the card, access costs $50 per person for each visit.

 

The Centurion Lounge at DFW is located in terminal D on the second floor post-security. If you have never flown from DFW, all the terminals are interconnected via skylink light rail. Once you clear security, you can take the train to any terminal without worrying about clearing security a second time. This gave me a peace of mind knowing I didn’t have to worry about security lines once I was at the lounge, and a quick 6 minute skylink ride would get me from terminal D to terminal A.

CenturionDFW11

The member services desk at the Centurion Lounge DFW

Once I entered the lounge,  the friendly staff at the member services desk went through the usual protocol of askingfor my AMEX Platinum Card, boarding pass, and ID.  This particular Centurion Lounge had a spa and they asked me if I was interested in getting a massage. It sounded tempting but it was 7 am so I politely declined. Breakfast was being served and I purposely skipped out on the hotel breakfast to see the offerings here. And it certainly did not disappoint.

CenturionDFW10

Entrance to the lounge

 

CenturionDFW4

FOOD! French Toast, baked beans, and something that looked like jello(?)

 

 

CenturionDFW5

Breads and muffins

 

CenturionDFW6

Breakfast Pizza. What a fantastic concept. It was delicious and I helped myself to seconds.

 

CenturionDFW7

Texas style egg frittata with goat cheese. Another item unique to Centurion DFW.

 

Since I was there early and the lounge was relatively empty, I was able to take many pictures without having to be so covert.

 

CenturionDFW3

Dining area if you choose to sit near the food. Of course, you are free to take your plate and eat anywhere you are situated.

 

CenturionDFW13

Another part of the dining area. I loved the ambiance of this place.

 

CenturionDFW8

A relatively quiet bar area at around 7 am.

 

 

CenturionDFW2.jpg

Plenty of empty tables and seats. This corridor leads you from the main entrance to the dining area. This lounge has really good wifi speed and I was able to browse the internet and get work done comfortably.

 

 

CenturionDFW9.jpg

Business area was completely empty. Complimentary use of desktops and printers available.

 

CenturionDFW14

A lounge area that was mostly being utilized. Behind the wall is another area that had 4 leather recliners/beds. Predictably, all 4 of them were being used by people who were in deep sleep. I didn’t want to look like a creep and run into any misunderstandings so I didn’t take pics of that area but just an FYI that it is there.

 

Perhaps the next time I visit this lounge, I’ll take advantage of the massage service they offer. This was a fantastic lounge with excellent amenities,  really nice ambiance, modern design, great food, and very friendly service. And a huge plus since it is located after security. If you are an AMEX Platinum card holder and you have a layover or some time to kill at DFW, this a lounge I’d highly recommend visiting.  If you didn’t get a chance to read my review of the Centurion Lounge at LaGuardia Airport in NYC,  you can read it here.  It might be a while until I review a Centurion Lounge which I have not visited yet. If I had to guess the Centurion Lounge I’m visiting next, Philadelphia seems like a logical option since Philadelphia International Airport is a place I transit through occasionally.

 

 

Review: Centurion Lounge LaGuardia Airport

CenturionLounge2

Front desk of the Centurion Lounge at LGA

 

If you are an AMEX Platinum card holder, one of the best perks that comes with the card is complimentary Centurion Lounge access to any of the locations across the US. Platinum card holders are also allowed to bring two guests free of charge. If you were to pay for access, one day passes cost $50 per person.

The Centurion Lounge at New York’s LaGuardia airport is located on the 3rd floor in terminal B.  The lounge is located pre-security and the staff will recommend you depart the lounge and arrive at security 45 minutes prior to departure, particularly if you don’t have TSA pre-check.

It might be a bit confusing at first but you will see many signs that point you towards to the elevators that take you up to the 3rd floor.

CenturionLounge1.jpg

 

When you enter the lounge, the friendly staff at the member services desk will ask you for your AMEX Platinum card, a form of ID, and your boarding pass.  Once you’re in, your free to move about. The first thing I checked out was the food options……

 

CenturionLounge5

The salad bar had your basic run of the mill options. Nothing that really stood out.

 

CenturionLounge6

The ginger rice with sauteed vegetables and roasted carrots were delicious

 

CenturionLounge7

I had an almond coconut cookie on the right. Perfect combo of moist and soft. I can tell they weren’t sitting there the whole day. The brownies looked good too but I need to relax on the sugar.

 

CenturionLounge10.jpg

The bar and dining area. I was there at 5:30 pm on a Friday. Generally one of the busier times due to the influx of business travelers.

 

CenturionLounge4

Full scale bar

 

If you arrive at the lounge between 10 am and 6 pm, personal space might be difficult to find. I was fortunate to find an empty sofa my second time visiting this lounge. No such luck during the first visit.

 

CenturionLounge3

The personal space is very comfy if you can find a spot. Plenty of outlets, and more than enough space to lay out your food, drinks, and laptop.

 

CenturionLounge9

If you’re able to get one of the few private booths, consider yourself lucky.  Everyone is eyeing them and waiting to make a dash once a booth becomes available. Both times I have visited this lounge, I was unable to find a private booth.

 

CenturionLounge8

Larger conference table at the Centurion Lounge

 

If you have the AMEX Platinum card and you have a layover or some time to kill, the Centurion Lounge at LaGuardia is worth checking out. This is especially true if you are laying over or departing from terminal B. This lounge has a decent food and drink selection, comfortable personal space (if available), free WiFi, and staff that will do everything they can to make your stay comfortable. It’s also a great spot to get work done. One drawback for this lounge is that it is located pre-security. I would highly recommend taking a glance at the security lines prior to going to the lounge so you have a better idea on when to depart the lounge and arrive at security.

Although I have not been to the United or American Airlines Admirals lounge at LGA,  I have heard anecdotally from people who have that the Centurion Lounge beats them in food and comfort. Perhaps in the not too distant future, I will have a chance to visit one or both and give a detailed review.  In the next day or two, I’ll post a review of my recent experience at the Centurion Lounge at Dallas-Fort Worth International Airport.