Review: United Club Chicago O’Hare International Airport B5

On a very recent flight from Chicago to Albany, I had the opportunity to visit the United Club in Terminal 1 near gate B5. Special thanks to my mom for giving me her United Club pass and allowing me access. And speaking of United Club Lounges at ORD, I’ve crossed three of them off the list and have one more to go after completing my stay at this one. This particular lounge is located at Concourse B which means you don’t have to go through the underground tunnel in Terminal 1 to get here. If you saw my last review for the United Club Lounge near B18, the same rules apply to this lounge.

 

Entrance

Entrance

This lounge is located near gate B5 and B6. Once you have cleared security, take a left. The agents at the front desk will scan your one-day pass and boarding pass or just your boarding pass if you’re flying international business class or first class on a United Airlines or Star Alliance partner flight. If you have the United Club credit card, you have complimentary access as part of your card benefits.

Escalator.JPG

The escalator will take you to the main seating area

Food

Food3beanSalad

Three-bean salad and Mediterranean salad

I wasn’t expecting a whole lot in the food department because that’s not what United does well at their Club Lounges. They don’t really offer the hot meals you would find at Centurion Lounge and certainly not the variety you would find at their upscale Polaris Lounge. This lounge had a variety of cheeses, veggies, three bean salad, and a Mediterranean style salad. The cheese was okay at best and the three-bean salad was average. They also had hot broccoli-cheddar soup that was delicious. But let’s be honest, it’s really hard to mess up broccoli-cheddar soup. If they had done that, food should be canceled at their Club Lounges.

FoodCheeseVeggies

Variety of cheeses but no crackers. Come on United.

Food

The brownies were fresh and tasted pretty good

IMG_2967

If you wanted snacks, they had a decent variety of salty and sweet.

Soup

Broccoli-cheddar soup. This was good.

CokeMachine

This touch-screen Coca-Cola machine was one of my favorite things about this lounge.

EspressoMachine

Their espresso machine served a variety of caffeinated or decaf beverages from lattes to cappuccinos.

Seating

MainSeatingArea2

When you go up the escalators, this is the main seating area you will come across.

SeatingAreaAs far as United Club Lounges at ORD go, this may be the largest of all. There is no shortage of seats and they have a variety of seating options. SeatingArea2Almost every seat at the lounge as access to a plug outletSideSeatingAreaThis was my favorite seating area. Not too bright and facing towards the TV (not pictured) in the bar area.

DiningArea2

Seating area near the bar

DiningArea

Open seating area in the middle of the lounge

BarArea

Bar 

It is important to note that I visited the lounge at about 7:30 pm on a Sunday and it was about 40% full. On a weekday during peak business hours, it’s entirely possible that the lounge may be near capacity.

Miscellaneous

Bathroom

The bathrooms were super clean and United does put in an effort to keep it that way.

WiFI

The Wi-Fi speed was awesome. I mean this might be the most appealing aspect of the lounge, particularly for business travelers. Video conferencing would be seamless and if you wanted to stream Netflix or music, you’ll have a really easy time doing it. This lounge is certainly better than the United Club near B18 and very much on par with the United Club in Terminal 2. Just like that lounge, this one has the potential to be very good. It’s spacious, has excellent internet connectivity, clean bathrooms, excellent coffee, and decent snacks. The only thing holding it back is the lack of hot meals and sandwiches. It’s not worth the $59 you’d have to pay for the one-day pass but if you have the pass that comes complimentary with the Chase United Explorer credit card, you’d rather be here than the waiting area near the gate. I’d rate this lounge a 4/5.

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