Review: Renting a Car With Turo

During my recent trip to The Big Island of Hawaii, I decided to give Turo a shot since car rental prices for a 5-day trip were ridiculously expensive. When I entered my travel dates on Kayak, the cheapest rate I found was $568 for a Ford Fiesta. Having a car in The Big Island is almost a necessity if you don’t plan on spending your entire time on a resort because the island is bigger than all the other Hawaiian islands combined. If you’re staying near one of their two major towns, Kona or Hilo which are on the opposite sides of the island, the driving time to get from one to another is about 2 hours. Hawaii Volcanoes National Park is closer to Hilo and a 2-hour drive from Kona without making any stops. The time will increase significantly if you stop at viewpoints and other points of interest along the way (you really should). You can also take the mass-transit bus but it’s more than 3 hours each way and you’ll regret not being able to stop at places along the way. But man, $568 for a Ford Fiesta. I was looking for a compact car that would get great gas mileage but also comfortably fit an infant car seat such as a Honda Civic or Toyota Corolla. Those types of cars were going for $615 for 5 days and since my goal was not to offset the savings I had on my flight (I redeemed AA miles) by splurging on a car rental, I turned to Turo and see what they offered.

 Booking Process

Turo markets themselves as the Airbnb for cars. Regular people make their cars available to rent and you can often get luxury cars or convertibles for the price of a standard car at a rental company like Hertz. I found a compact car (Dodge Dart) going for $280 for 5 days on Turo and the car owner had a near perfect rating with over 30 reviews.  I booked the Dodge Dart which also included 500 miles (extra 45 cents/mile if I went over) and bought their standard insurance coverage for $10 a day. Even after adding that to the cost of the rental, it was still significantly cheaper than what the standard car rental agencies were offering.   It is important to note that credit card companies will not cover damage on car rentals from Turo. If you decide not to purchase any of the three tiers of collision coverage that Turo offers, you will be liable for any damages.

                                     Picking Up The Car

Prior to departing DFW for our flight to Kona, I gave the car owner our flight info and he responded back immediately with directions on how to get the car. Once we landed, he sent me a video which showed me where the car was parked in the airport parking lot and how to walk over to the parking lot. It was right across the street from the baggage claim with the keys in the glove compartment. No lines, no waiting, no hassle. Since he took a ticket to get the car into the parking lot, he told me to pay whatever the total amount was upon exiting and to keep the receipt. That fee would be reimbursed. He also gave me his cellphone number and told me to give him a call in case any issues would arise.

The Dodge Dart I rented was big enough to fit two suitcases in the trunk and had plenty of space to install the base of the car seat as well as the car seat itself. Gas was $3.62/gallon for regular so having a fuel-efficient car was optimal since I knew I’d be driving at least 450 miles in the 5 days we were there. I ended up driving 494 miles, most of that being the round-trip from Waikoloa to Hawaii Volcanoes National Park. Everything worked as it should and the AC was very cool and needed for the mid-80’s temperatures.

Returning The Car

We were set to return our car to the airport parking lot by 8 pm but our flight was closer to midnight. Our car owner (Anthony) said it wouldn’t be a problem at all if we returned the car at 10:15 pm so we would not have to spend close to 4 hours at the airport. I got to the airport parking lot, pulled out a ticket, and parked the car near the same area where I picked it up. I took a picture of the car and texted it to show him where it was parked. This was basically the “checkout” process. The picking up and dropping off process may differ with every car owner. I was very happy with my experience renting from Turo as it saved me both time and money. Anthony was an awesome dude and he asked me to spread the word about his cars. He has multiple cars available for rent in Kona on The Big Island, Kauai, and Honolulu. His rating is close to perfect so I highly recommend renting from him. In addition, if you use my link right here, you will save $25 off your first rental from Turo.

Travel Itinerary: 5 Days in Big Island Hawaii

Big Island was the fourth Hawaiian Island my wife and I visited. This trip was also our first long distance trip with our 5-month-old son so there was a bit of uncertainty on how he would handle being in a plane for 8+ hours. Fortunately, he was very well behaved and this gave us a ton of confidence in doing future trips with him. During this trip to Hawaii, we did encounter a day of heavy rain and another day where the eastern half of the island had rain so we could not see certain points of interest. This forced us to cancel a couple of sights we had planned to see. However, there was a positive trade-off of being “stuck” on the resort and you will see why as you keep reading.

Day 1: Arrival

We arrived at Kona International Airport on the Big Island at around 3pm. Since we rented a car from Turo (you can read my review on Turo and our experience here), it was a matter of collecting our luggage and walking to the airport parking lot where our car was already waiting for us with the keys inside. The distance to Hilton Waikoloa Village from the airport was about 20 miles and a 30-minute drive. On the way to the resort, we stopped at a lookout point to take in the scenery. If you see a lookout point anywhere, just stop your car and enjoy the views.

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Vegetation growth on volcanic rock at a lookout point.  The Big Island is home to multiple volcanoes, some which are still very active.

Since sunset was around 6:15 pm and by the time we got situated it was already close to 5 pm, we spent the rest of the time on the resort to enjoy the sunset views.

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I’ll have a separate review on the Hilton Waikoloa Village but this was a wonderful property that was very kid-friendly.

 Day 2: Hawaii Volcanoes National Park and Stops Along the Way

On the second day, I drove from Waikoloa to Hawaii Volcanoes National Park while making a few stops in between. I downloaded the Gypsy App specific for Big Island and it guided me on where to make stops in between Waikoloa and Volcanoes National Park. It costs $9.99 and you do not need to have data for it to work. The most appealing aspect of this app is that the narrator gives you historical context with regards to culture and geology at various stopping points and why it might be worth stopping or skipping. The app serves as a very knowledgeable tour guide and I highly recommend using it for Big Island.

 

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The Gypsy App is available for each Hawaiian Island. I highly recommend it.

Places of Interest En Route To Volcanoes National Park

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A lava field lookout point on the way to Volcanoes National Park.

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This viewpoint is right off the side of the road.

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This is one of the places you should definitely stop by on the way to Volcanoes National Park.

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Punalu’u Black Sand Beach

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Sea turtles basking in the sun at Punalu’u Black Sand Beach.

Punalu’u Black Sand Beach Park was the last place I stopped prior to entering Hawaii Volcanoes National Park. There are a few other points of interest after this one such as South Point (southernmost point out of all the 50 states) and Papakolea Beach which is a green sand beach. Getting to the beach does require over 2 hours of hiking and I did not want to run out of daylight where I’d be hurrying at Volcanoes National Park. I skipped these two but if you find yourself leaving prior to sunrise from Kona or if you’re staying in Hilo, you’d have plenty of time to see both of these places.

Hawaii Volcanoes National Park

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VNPSign I’ve been asked if I bought my 5-month-old to this park and the answer is no. Since the steam vents emit sulfur dioxide and hydrogen sulfide gas, I did not want to expose my son to potential lung irritants. If you’re pregnant, have heart problems, asthma, or COPD, it’s probably best to avoid the steam vents at Hawaii Volcanoes National Park.

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One of the many steam vents that are found in the park.

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The Kilauea Caldera. You can either park at the visitors center and take a half mile hike to get here or you can just park on the road and walk a few hundred feet. I chose to do the hike so I would get to see most of the steam vents along the path.

There were some parts of the park that were still closed due to the eruptions from 2018. The lava tubes were also not accessible during this time. As you continue your drive through the park, I highly recommend taking Chain of Craters Road all the way down to to the coast. It’s about 20 miles from the caldera and drive is one of the best you will find in any of the 50 states. Pictures really don’t do it justice so I took a short video so you get a better idea.

You will also find plenty of amazing photo opportunities and other points of interest.

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One of the scenic viewpoints on Chain of Craters Road.

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Pu’u Loa Petroglyphs Field

Closer to the shore, you will find a sign for the Pu’u Loa Petroglyphs Field.  This area is considered sacred to the people of Hawaii and you will find many symbols and images that were carved into the hardened lava. It’s 1.4-mile round-trip hike and I highly recommend it. Further down the road, you will see cliffs that are made from lava. This is the newest land on the Big Island and it’s made when lava hits the water and solidifies into rock.

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Chain of Craters Road on the way back also has stunning views.

Day 3: Pololu Valley and Stops Along the Way

On this day, there was rain in the forecast after 2 pm so I made it a point to get this hike done as early as possible. The mornings also have cooler temperatures so it makes for a much more comfortable hike as it is. Pololu Valley is about a 45-minute drive from Waikoloa and about 1 hour and 15 minutes from Kona. You can just park your car on the road and enjoy the views from the look-out but if you really want to get the splendid views of the valley, you should do the hike. The hike down isn’t difficult but it can be slippery at times due to the frequent rainfall in the area. The hike going back up is moderately challenging and you will certainly need plenty of water and some granola bars.

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Pololu Lookout. If you decide not to do the hike, you still can’t go wrong with these views.

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Pololu Valley from the parking area

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The Black Sand Beach once you hike your way to the bottom.

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This is the view you hike down for.

 

Waimea Valley is nearby and also offers spectacular views. However, hiking there does require that you go on private property and that would be considered trespassing. You can also drive down there but you would definitely need an AWD or 4WD vehicle with some clearance.

Day 4: Whale Watching From Hilton Waikoloa Village (due to rain)

On this day, the plan was to go to Akaka Falls. If you are in Big Island, please make an attempt to visit Akaka Falls because it is beautiful from the many pictures and videos I have seen. Unfortunately, a lot of rain moved in and it basically spanned the entire island. But there was a silver lining.  As I’ve mentioned before, winter is humpback whale season in Hawaii. Mothers and calves are near the coasts of every Hawaiian island and this is the time when mothers teach their young on how to be whales. Since our resort was right on the shore, I took my camera and started filming the minute someone pointed out the whales in the distance. Then they started coming closer and closer.

Out of nowhere, the mother whale breached the water and I was lucky enough to have my camera recording. I do want to apologize for the grainy quality.

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Two humpback whales right off the shore of Hilton Waikoloa Village

Whales were seen 4 out of the 5 days we stayed at Hilton Waikoloa Village and it really made it fun and exciting for the kids who were also whale watching.

Day 5: Snorkeling in the Hilton Waikoloa Village Lagoon and visit to Kona

Day 5 was supposed to be a visit to either Akaka Falls or the green sand beach for the second day during our trip both those of places had rain in the forecast while our side of the island was bright and sunny. I used this time to go snorkeling.

 

 

This property does not have an ocean front beach due to the powerful waves and riptide currents that are common along the Big Island. It does have a lagoon with sand that functions as a beach and the lagoon is excellent for swimming and snorkeling. I saw plenty of colorful fish and several sea turtles, one which I was able to follow for almost two minutes.

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For dinner, we were recommended Umekes Fishmarket Bar and Grill in Kona by the owner of the vehicle we rented from Turo. We ordered the Tempura Battered Fish & Chips and Cajun Style Ahi Fish Tacos. Both of the items we ordered were perfect.

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This concluded our trip to the Big Island in Hawaii. A popular question I get asked is among the four islands I have visited, which one is my favorite? I really can’t say I have one. Each island has its own unique charm and offers something different for everyone. The Big Island has a volcanic landscape that’s so vast, it can’t be seen anywhere else in Hawaii. It also has stunning valleys, excellent beaches, and a green sand beach that can’t be found on any other Hawaiian island. Since it is not as heavily trafficked by tourists, you get a better flavor of Hawaiian culture throughout the island. Big Island is also known for its coffee and macadamia nuts. If you have the time, you should visit a coffee or a macadamia nut farm.  But just like the other Hawaiian islands my wife and I have been fortunate to visit, the locals are wonderful. They are some of the nicest and friendliest people in the world. The physical beauty of the islands is certainly attractive and makes for great pictures but it’s the Hawaiian people and their hospitality that keeps us coming back. We look forward to coming back sometime in the near future. As always, thanks for reading.