Denied Boarding Due to Vaccination Requirements: A Cautionary Tale

Travel plans can fall apart for all kinds of reasons—mechanical issues, bad weather, or simple human error. This time, it was the latter. And for the first time, that error was mine.

After a brief stay in Colombia, my family and I were scheduled to fly from Medellín to Aruba with a short layover in Panama on Copa Airlines. I checked in on the Copa app without any issues and even had mobile boarding passes for everyone in my travel party. The app noted that documents would be checked and verified at the airport, but it didn’t specify which ones. I assumed it meant our passports and any visa requirements—knowing that U.S. travelers don’t need a visa for Aruba.

When we arrived at the airport, the check-in agent asked for proof of yellow fever vaccination. I told her we were from the U.S. and had only been in Colombia for four days—all of which were spent in Medellín, a city considered low risk for yellow fever. She calmly informed me that Colombia as a whole is classified as a high-risk yellow fever country, and anyone who has spent time there—even briefly—is required to show proof of vaccination to enter Aruba.

That’s when it hit me—I really messed this up. The agent was absolutely right. I had completely forgotten that even short stays in a high-risk country trigger the vaccination requirement, regardless of your citizenship. And even if I’d gotten vaccinated that morning—it was only 6:30 a.m.—it wouldn’t have helped. The yellow fever vaccine must be administered at least ten days before travel, which is the standard requirement for nearly all countries.

Even our layover in Panama posed a problem. The agent mentioned that Panama has, in the past, enforced the yellow fever requirement for passengers simply transiting through from Colombia.

At one point, I considered flying directly from Medellín to a U.S. city, staying there for six days, and then continuing on to Aruba. Upon digging further, I found that Aruba does allow entry without proof of vaccination if a traveler has spent at least six consecutive days in a non-risk country after visiting a high-risk one and has not developed symptoms of yellow fever during that time. But with our timeline, this wasn’t an option. And I wasn’t about to skirt any rules to make it happen.

Since our entire itinerary was booked on Copa, and all Copa flights to the U.S. transit through Panama, we couldn’t get back to the U.S. on that airline. The best we could hope for was for Copa to cancel the tickets and issue credit—which they did, although I’ll have to pay $75 per ticket to use the $1,400 in credit. The tickets were booked using Chase Ultimate Rewards points, but Copa treats those bookings as cash fares.

Thankfully, Medellín has several nonstop flights to the U.S., and Miami made the most sense—it allowed us to visit family and still gave the kids their much-anticipated beach time. We used American Airlines miles to book a one-way flight to Miami departing at 1:30 p.m. I also called Choice Hotels, and to their credit, they were extremely understanding. They refunded the points I used to book the Radisson Blu Aruba without charging a fee to reinstate them. A massive shoutout to their customer service team—they didn’t have to do that, and many programs would have forfeited the points for a missed first night.

I don’t blame Copa Airlines for my mistake, but it would’ve been helpful if their system reminded travelers of entry requirements—especially for vaccinations—when booking or checking in. Maybe I became too comfortable during the COVID travel era, when we were constantly reminded of requirements for testing and vaccines.

One of the more surprising parts of this experience happened shortly after I walked away from the check-in counter. About 10 minutes later, a man approached me and asked—via Google Translate—if I needed a yellow fever vaccine. I have no idea how he knew, but I suspect he was somehow connected to someone at the Copa counter. He offered to get vaccine paperwork for my whole family for $50. I declined and told him we were heading back to the U.S. I strongly advise against going down that route. Faking health documents can get you banned for life—or worse, arrested in a foreign country. It’s not worth the risk.

As a pharmacist who regularly counsels patients on international travel vaccines, there’s definitely some embarrassment in having overlooked such a simple, but critical, requirement. Let this be a lesson: even if you’re an American and your trip started in the U.S., once you enter a high-risk country—even for a few days—you are subject to the destination country’s health regulations. Always do your homework before booking travel to a second country.

The point of this website is to help people travel smarter, and that includes sharing when things go completely wrong. If this experience helps even one person avoid the same mistake, it’s worth telling.

Lastly, I want to acknowledge how fortunate we are. In the broader context of what’s happening around the world, this was a classic “first-world problem.” It’s a privilege to even have travel plans fall apart. If this is the worst thing we have to deal with, we’re still incredibly lucky.

PointsYeah- The Best Free Search Tool for Award Travel

PointsYeah- The Best Free Search Tool for Award Travel

What is PointsYeah?

For those of you who have a stash of credit card points but are unsure how to utilize them, this post serves as an introduction to one of my favorite free tools for booking award travel. The website, PointsYeah.com, features a search function that allows you to find award tickets on various airlines, as well as a pathway for transferring them. If you hold a premium credit card that enables you to transfer points directly to airlines (Chase Sapphire Preferred or Reserve, Capital One Venture or Venture X, AMEX Platinum, Gold, or Green, to name a few), PointsYeah becomes even more valuable.

The search is easy to use and offers twenty different filters to narrow your search. If you have a specific date and location in mind, the process is straightforward: simply input the departure and arrival cities along with the planned travel date. If you have some flexibility, you can input a range of four days that you’re willing to travel (eight days if you pay for the premium membership). The search results will populate the cheapest redemption available on those days. You can also filter the search results to show only business class and first class award availability. If you’re looking for premium cabin redemptions on long-haul flights, I recommend being flexible with your departure date. You also set up email alerts, which will notify you when seats become available or when the price of an award booking drops.

What Makes PointsYeah Unique From Other Search Tools

The feature that really sets PointsYeah apart from other award booking search sites is the Day Dream Explorer function. You can use this function to broaden your search and see how far your points will take you. For example, if you’re open to traveling to any part of the world, input “anywhere” in the destination tab. This will populate a lengthy list of award redemptions from your departure city to cities worldwide. If you have multiple cities within a region on your bucket list, type your departure city and the area of interest (Europe, for example) in the search bar. The Day Dream Explorer function will provide the best redemption options for flights from your departure city to multiple destinations within Europe. Here is an example of a Day Dream Explorer Search from Chicago to Europe:

If you are interested in a particular type of destination (beach, mountains, golf, city, etc), the Day Dream Explorer Function can help you find award seats to those types of destinations as well.

You also have the option to broaden your search if you are willing to take a positioning flight (for example, flying from Chicago to Seattle to position yourself for a business class award redemption to Tokyo via Seattle). In that case, you can use Dream Explorer and input USA to Asia in the search bar. This will populate the best available award redemptions that pair two cities between the two continents. From my experience, if you input USA under departure and Europe as the arrival, the cheapest redemption options will mostly be from East Coast cities such as New York City, Boston, Washington D.C., Miami, and Atlanta as well as Midwest cities that are hubs to one or more of the legacy carriers (Chicago, Minneapolis, and Detroit). You may see Los Angeles and Seattle, but the number of flights and dates will be limited.

Alternatively, the best redemption options to Eastern Asia will mostly be from U.S. West Coast cities, such as Los Angeles, San Francisco, Seattle, and San Diego. You can filter your results by specific departure or arrival times, number of seats, non-stop flights, and more.

You can also search for award redemptions for major hotel programs such as Hilton, Hyatt, IHG, and Marriott. As a general rule, the only hotel program worth transferring points into is Hyatt, which can be done via Chase Ultimate Rewards or BILT. I do not recommend transferring Chase points to IHG or Marriott unless you are topping off your loyalty account to make a booking (you have 97,000 Hilton points and you need 100,000 points to get an extra night. It’s worth it in this scenario). AMEX also offers the option to transfer Membership Rewards points to hotel chains such as Choice, Hilton, and Marriott, and occasionally provides a transfer bonus to both. Even with the bonus, it’s usually not the best use of points if you are trying to extract maximum value. Although it may not be for everyone, I have found significant value on multiple occasions when transferring from American Express to Choice Hotels. If the ultimate goal is to conserve cash, and that is the priority above all else, then redeem the points for cash or a statement credit.

Review: Capital One Lounge Dallas-Fort Worth International Airport

Review: Capital One Lounge Dallas-Fort Worth International Airport

My family and I had the pleasure of experiencing the Capital One Lounge at Dallas-Fort Worth International Airport on a connecting flight to Calgary. Located in Terminal D near Gate 22, this lounge is now my first option when connecting at DFW. Dallas-Fort Worth has always been a desirable connecting airport due to its multiple lounges affiliated with credit cards and legacy carriers. Capital One opened its lounge at DFW in November of 2021 and has been gradually expanding its presence across U.S. airports. Capital One offers its own premium credit card, the Capital One Venture X, which grants the cardholder and up to two guests access to its growing network of lounges. Without diving too deep into other benefits the card offers (I will make a separate post for that), this card offers a lot of value for the $395 annual fee. Since my wife and I are both cardholders, everyone in my household had access during this visit.

Dining

The Capital One Lounge features a rotating seasonal menu that varies by city. We visited during lunch hours, and I sampled the Baby Corn Elote & Shishito Peppers, Roasted Pepper Hummus, San Marzano Bruschetta Flatbread, and Surimi Cucumber Canape.  All three were very good, and the staff replenished the items every 15 to 20 minutes. The kids loved the Fontina Fondue Mac & Cheese and the variety of cheesecake bites. The banana nut bread, paired with coffee, was perfect.

The lounge offers a beverage fountain with a variety of soft drinks, including cola, diet cola, lemonade, ginger ale, sweet tea, and iced tea. The lounge also has a dispenser for La Colombe lattes. As someone who frequently purchases their lattes in a can, I liked this option.

Grab-and-go options are also available, although I can’t speak for the quality. There is also a bar area for those who want to consume adult beverages.

Seating

This lounge has plenty of seating for groups of all sizes, but it does fill up quickly. We didn’t have to wait to get into the lounge, but by the time we exited, the wait time was about 30 minutes, with a line of people waiting for their turn. The most significant complaint Venture X cardholders have about the lounge is the wait time. It wouldn’t shock me if Capital One implements an AMEX-type system for capacity control, where only the cardholder has complimentary access unless a spending threshold is met.

Amenities

This is where the Capital One Lounge sets itself apart from other lounges. Capital One has done a great job with amenities outside of food and drink. There is a nursing room, a gym, a multi-faith room, a relaxation room, and shower suites.

It was nice to see a prayer rug, an area for ablution, and a sign pointing towards the direction of Mecca for Muslims who wanted to use the room for prayer.

The Wi-Fi speed at the lounge was excellent, and you shouldn’t have any problems streaming video or engaging in data-intensive tasks. If there’s one thing I wish this lounge had, it’s a dedicated playroom for toddlers. This is a great lounge, and it will continue to be my go-to lounge at DFW as long as their current guest policy remains the same. Score: 4.5/5.

Travel Itinerary: Three-Day Stopover in Qatar with Kids

Travel Itinerary: Three-Day Stopover in Qatar with Kids

During our three-week trip to Qatar and Africa last summer, my family and I flew Qatar Airways to Doha for three days before continuing to Lusaka, Zambia. We had the option of having a short layover in Doha before continuing to Lusaka, Zambia, or stopping for a few days in Doha. We chose the latter since that is a city we had never visited, but had heard great things about. Having a stopover also allowed the kids to rest and recover from the 13-hour non-stop flight. Dubai gets most of the attention in the Gulf region, but Doha proved to be a fantastic city for the kids to experience. We booked our stay at the Intercontinental Doha & Spa. My wife and I each had our annual anniversary free night certificate via the IHG credit card, so we redeemed it on this property. For the third night, we used IHG points that I had accumulated via the sign-up bonus. The property was terrific, and the beachfront location was a hit with the boys.

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Travel Itinerary: Japan, Indonesia, and Malaysia with Toddlers-Part Two

Travel Itinerary: Japan, Indonesia, and Malaysia with Toddlers-Part Two

Indonesia

Day One:

Once our memorable stay in Japan concluded, we set off for Bali, Indonesia, embarking on an extended travel day that involved a seven-hour flight from Osaka to Singapore, followed by a two-hour flight to Bali. We chose Singapore Airlines to use United MileagePlus miles since Singapore Airlines is a Star Alliance partner. A special shoutout to the flight attendants on Singapore Airlines, who consistently checked in on us and even went the extra mile by providing coloring books, toys, and other treats for the kids. Despite being in economy class, the service surpassed what we’ve experienced in domestic first-class flights.

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Why The United MileagePlus Explorer Card is a Keeper

Why The United MileagePlus Explorer Card is a Keeper

 

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The Chase MileagePlus Explorer card is a card I have kept for six years running.  Initially, I kept the card mainly to avoid the checked bag fee, especially as our family continued to grow with little ones, and checking in bags became unavoidable.  Some benefits have remained in place, such as two United Lounge passes that Chase gives yearly upon renewing the card and priority boarding.  These perks have further appeal in the realm of basic economy, and having an airline credit card assures you of being allowed to carry a bag that can be checked in or carried on (if you book a basic economy fare). What happens if you don’t have an airline-branded credit card and book the basic economy fare? You can only bring a bag that can fit under your seat. Anything that goes into the overhead bins would have to be paid for, and airlines are starting to enforce this policy at the gate.

Many airline credit cards are popular for churning. This means you sign up and get approved for the card, rack up the bonus miles after hitting the minimum spend threshold, and cancel the card within a year.  Then you can apply those miles to that destination you’ve been saving up for. Since I find myself traveling between Chicago and the East Coast several times a year, I’ve held on to the United MileagePlus Explorer card as well as the Citi American AAdvantage Platinum to save on baggage fees and for the convenience of priority boarding (on super busy routes such as LGA to ORD, it assures overhead bin space). If there was only one credit card you wanted to pay an annual fee for, I wouldn’t recommend an airline-branded card since you’re married to that one airline if you want to reap the benefits. A credit card such as the Chase Sapphire Preferred or Reserve would be the better option since you have multiple airlines whose frequent flier programs you can utilize via transfer. But if you’re willing to pay for two cards and you live near a United hub (Chicago, D.C., Houston, Denver, San Francisco, Newark/NYC, and Los Angeles), the United MileagePlus Explorer credit card might be one of the most appealing airline-branded credit cards available. In addition to the benefits I outlined above, United offers exclusive mileage redemptions to card members only.

I used an example itinerary from Chicago (ORD) to Cancun from July 29th to August 4th. In both instances, we’re going to use award redemptions. The first example is the redemption available to Chase United MileagePlus credit card holders.

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This is the segment from Chicago to Cancun. Two non-stop options, worth 17.5k miles, are available exclusively with the MileagePlus credit card.

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These are the options for the return. Three non-stop options if you hold the credit card. 35k miles for the roundtrip for one passenger.

Now let’s look at redemption availability if you want to book this same trip using United Miles, but don’t hold the United MileagePlus Explorer credit card:

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If you want the non-stop option, it will cost 25k miles rather than the 17.5k miles seen above.

 

UAOrd2Cun1stop
They have one 17.5k redemption to get to Cancun, but look at that disgusting itinerary. Not only are you departing at 6 a.m., but you have to switch airports in D.C. By the time you’re in Cancun, you’re spent.
UACun2ORd
The return trip to Chicago would cost 25k miles. There is no 17.5k option available for the return.

As you can see in the example above, having the Chase MileagePlus Explorer card means you’re using only 35k miles (plus the applicable taxes) with the benefit of having a non-stop flight on both legs of the journey. Without it, you’re using, at a minimum, 42.5k miles, and likely 50k miles if you want to have a non-stop each way and a productive first day in Cancun. How much is that 15k miles savings worth? The Points Guy values each United mile at 1.5 cents. 1.5 x 15k = $225. This is just an estimate, but even if you value it a bit lower, it becomes obvious that the miles you saved by having the card are worth far more than the annual fee of $95 you’d be paying to keep the card. Again, this card isn’t for everyone; travelers who live near a United hub would benefit the most. If you are a Chase Sapphire Preferred/Chase Sapphire Reserve cardholder and find yourself transferring Ultimate Rewards points into United often, pairing the MileagePlus Explorer card with either of them only enhances their value.

 

 

Photo source: http://www.chase.com

 

Travel Itinerary: 3 Days in Acadia National Park, Bar Harbor Maine

Travel Itinerary: 3 Days in Acadia National Park, Bar Harbor Maine

Acadia National Park had been on the bucket list for quite a while. Acadia National Park encompasses a large area of Mount Desert Island off the coast of Maine. This beautiful setting is known for its stunning vistas, scenic hikes, and ocean views from Cadillac Mountain. This is also the first place in the U.S. where you can see the sunrise between October and early March. If you’re visiting in the peak of summer, you can swim at Sand Beach when the water temperature is more tolerable. We drove from Albany, NY, and it took us about 7 hours to get there. Acadia National Park is about a 4.5-hour drive from Boston and an 8-hour drive from New York City.  If you’re not close enough to drive, you can fly into Bangor International Airport, about 50 miles from Bar Harbor. We used Bar Harbor as our base camp and gateway into Acadia National Park.

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Travel Itinerary: Three Days in Cape Cod

Travel Itinerary: Three Days in Cape Cod

Updated 7/10/2024

Cape Cod is one of those timeless destinations with the charm of past decades. Most of the hotels on the Cape are independently owned mom-and-pop operations, and you won’t find many chain hotels. If you ask locals where to find the best lobster roll and seafood on the Cape, each person will likely give you a different answer as loyalties run deep. Whether you’re staying in Sandwich (the first town on the Cape), Provincetown (the last town on the Cape), or any other town in between, a beautiful beach and fantastic seafood are right around the corner.

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Travel Itinerary: Six Days in Portugal

Travel Itinerary: Six Days in Portugal

Our Portugal adventure began with a smooth business class flight on Lufthansa, complete with Polaris lounge access in Chicago and Lufthansa Business Class Lounge access in Frankfurt. After arriving late in Lisbon, we picked up our rental car and headed south to Lagos, where we checked into the stunning Cascade Wellness Resort near dramatic cliffs and ocean views. The town’s vibrant summer energy, artistic tilework, and seaside charm quickly made it one of our favorite European destinations. A kayaking tour along the Algarve coast and visits to Camilo Beach and Ponta da Piedade were unforgettable highlights. We explored historic neighborhoods in Lisbon, sampled famous custard pastries at Pasteis de Belem, and took a day trip to the colorful Palace of Pena in Sintra. Our trip wrapped up just as Portugal’s World Cup run ended.

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Travel Itinerary: Four Days in Kauai

Travel Itinerary: Four Days in Kauai

Kauai was the second island my wife and I visited during our last trip to Hawaii. We started in Maui (you can read that itinerary here) and took a one-way flight from Maui to Kaui on Hawaiian Airlines via JetBlue miles. Kauai is known as the Garden Isle for its lush tropical landscape. Based on my experience, Kauai offers more seclusion than Maui and Oahu and more lush greenery than Big Island. The islands are special in their own way, so I’d recommend experiencing all four.  Here’s a rundown of what we did during our four days in Kauai.

Day One: Arrival

My wife and I stayed at Mariott’s Kauai Beach Club Hotel during our stay in Kauai. Great property that wasn’t expensive and located right on the beach, just 10 minutes from the airport. We rented a car in both Maui and Kauai and if you want to make the most of your time there, I’d recommend doing the same.  We arrived in the late afternoon from Maui, so we spent the evening at Kalapaki Beach, right in front of our hotel, and took in the live entertainment that was offered by Marriott.

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View of the beach from our balcony

Day Two: Poipu Beach

We spent almost the entire day at Poipu Beach on the second day. Of all the beaches I’ve been to in Oahu, Maui, and Kauai (I’ve been to many), this was my favorite in Hawaii. Plenty of space, clean, an abundance of marine wildlife, and a perfect place to snorkel. If you’re in Kauai, this beach is a must-see. You also get spectacular sunsets if you stick around until the late evening.

Kauai

 

I was very fortunate to swim alongside a green sea turtle. If you snorkel in Hawaiian waters, get a GoPro or underwater camera. You’ll see some cool wildlife, and it’s worth getting on video.

Day Three: Waimea Canyon State Park

Waimea Canyon State Park is another must-see place in Kauai. From our hotel near the airport, it was about 32 miles to the entrance and took about 45 minutes. You can also take a 3.4-mile hike to the bottom of the canyon, which will take about 3 hours round-trip. The cool thing about Waimea Canyon is that the surrounding area looks like Sedona, Arizona. You’ll find red clay, orangish water, and a landscape that almost seems out of place for Hawaii.

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The landscape on the periphery of Waimea Canyon

 

 

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The main lookout at Waimea Canyon

 

Once you’re at the main lookout point at Waimea Canyon, you’ll find local farmers selling delicious local produce such as mangos, star-fruits, and papayas. If you purchase the fruits, you’ll support locals.

Day Four: Napali Coast State Park

No trip to Kauai is complete without seeing Napali Coast State Park. This was one of the settings for Jurassic Park; the minute you get to the entrance, it will look familiar. My wife and I were dead set on doing the hike, and we did about 3/4 of it until park rangers told us we couldn’t go any further due to flooding from heavy rainfall the previous night.  The hike is challenging, particularly the first quarter mile, where there is a lot of steep uphill climbing. Bring some solid hiking shoes, plenty of water, and a couple of granola bars if you do the hike. I saw a few people with flip-flops, and they were getting killed by mud and wet rocks. Please don’t do this hike with flip-flops or sneakers. You don’t need expensive hiking shoes; a $60 pair would do the job.  I’d also bring a light raincoat since this part of Kauai gets a lot of rain, and the weather can change from hour to hour. Other options for seeing the cliffs are by boat or helicopter. I have heard the helicopter takes four people and that if you’re one of the two sitting in the rear, you’re kind of blocked off from the views compared to those sitting in the front. Just something to be aware of.

KauaiCliffs
Overcast skies on our way to Napali Coast.
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The weather on this part of the island changes from hour to hour. If you open any weather app on your smartphone and see rain for the entire day, take that with a grain of salt. On our drive there, we had mostly overcast skies with drizzle here and there. When we started the hike, the clouds cleared up and gave way to sunshine. Don’t be disappointed if you see overcast skies while driving there. Just wait it out, and hopefully, the sun will appear.

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A view from the hiking trail. The skies cleared up about 40 minutes after we started hiking.
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The majestic cliffs and a rainbow from a distance

So this was Kauai in a nutshell. A special place and a beautiful island home to my favorite trail among the ones I have hiked in Hawaii. I wish we had an extra day here, and I know I’d be saying the same thing even if we did. If you visit Hawaii, try including Kauai in your itinerary. But only if you can do the three must-see places above. If you want to read about our most recent trip to Hawaii (Big Island), you can do that here. As always, thanks for reading.